Privacy Policy

Effective Date: January 1, 2026
Last Updated: January 1, 2026

Orlando Fence Masters (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit fencerepairorlandofl.com or use our services.

1. Information We Collect

We collect information you voluntarily provide when you request a quote, schedule service, or contact us. This may include:

• Name, phone number, and email address
• Physical address or property location where fence work will be performed
• Photos of your fence damage sent via text or email
• Details about the fence repair or service you are requesting
• Communication history with our team

We also automatically collect limited data when you visit our website, including IP address, browser type, pages visited, and referring URL. This is standard analytics data used to improve our website.

2. How We Use Your Information

We use the information you provide only for legitimate business purposes:

• Responding to quote requests and providing service estimates
• Scheduling and completing fence repair work
• Communicating about your project, invoicing, and warranty
• Coordinating with your HOA, insurance adjuster, or permit office when relevant
• Improving our website and service offerings
• Complying with legal obligations

3. Information Sharing

We do not sell, rent, or trade your personal information. We only share information in these limited circumstances:

• Subcontractors and vendors who help us complete your repair (all bound by confidentiality)
• HOAs and permit offices when you request that we handle your paperwork
• Insurance adjusters when you are filing a homeowners claim for storm damage
• Legal compliance when required by law, subpoena, or valid court order

4. Cookies and Analytics

Our website uses cookies and third-party analytics tools like Google Analytics to understand how visitors use our site. These tools collect anonymized data and do not identify you personally. You can disable cookies in your browser settings at any time without affecting your ability to use the site.

5. SMS and Text Communications

When you text us photos or messages, we treat those communications as consent to reply by SMS. Standard message and data rates from your carrier may apply. You can opt out of SMS communications at any time by replying STOP.

6. Data Security

We use reasonable technical and administrative measures to protect your personal information. However, no method of transmission over the internet is 100 percent secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information, subject to our record-keeping obligations
• Opt out of future marketing communications

To exercise these rights, contact us at fencerepairorlandoflo@gmail.com.

8. Children’s Privacy

Our services and website are not directed to children under 13. We do not knowingly collect information from children under 13.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be reflected on this page with a new “Last Updated” date.

11. Contact Us

If you have questions about this Privacy Policy, contact us at:

Orlando Fence Masters
201 S Orange Ave, Orlando, FL 32801
Phone: (689) 342-4441
Email: fencerepairorlandoflo@gmail.com